Remote Support

Download the installer for this computer, then share the RustDesk ID with Solara so an engineer can connect. Need help? [email protected]

Last mirror sync: 2026-11-13 11:35 UTC. Files are copied from the official RustDesk release and checked against the published size and SHA-256 digest.

Getting remote support

Follow these steps so Solara can connect with RustDesk.

  1. Download the installer for your computer below. Windows x64 is the usual choice for office PCs.
  2. Open the downloaded file and finish the installer. Allow RustDesk through the security prompt if the operating system asks.
  3. In RustDesk, copy the ID and the one-time password shown under your ID.
  4. Send those details in your open ticket or email them to [email protected]. They are temporary. Do not post them in a public channel.
  5. Keep RustDesk open. When the engineer connects, choose Accept.
  6. You can end the session with the Stop control in RustDesk.

1.5.3

Tag 1.5.3 · Published 2026-11-09 · 2 installers

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